A few days ago, a new convenience store called frischwerk opened up in Düsseldorf.
One or two more stores will follow by the end of the year in Düsseldorf.
In this integrated endeavour, we from Leo Burnett Germany were responsible for brand strategy consulting, corporate design, shopper marketing consulting, POS materials, in-store communication tactics, store opening campaign and website design.
When the project started in spring this year – there was just an enthusiastic client with the idea to design a convenience store that would stand out of an emerging but still small market. And LB Germany, glad and excited to be part of this undertaking but also a bit overwhelmed by the complexity of such a huge project.
The journey entailed several workshops and presentations, lots of work and intensive discussions. We were even invited to test some products that were supposed to be listed. In the end, the result was pretty impressive.
The new store addresses two major human needs: On the one hand, people have very limited time to go shopping and so want their shopping needs to be satisfied quickly. On the other hand, people want quality goods and premium service like it used to be in the good old days. And currently, no concept exists in Germany that successfully meets both of these needs in one compelling offer.
And so, we built the store’s mission to marry what today is still scattered into different formats: a modern offering with traditional values, a retail atmosphere with culinary propositions, convenience with a smile, lifestyle with unpretentious coziness, organic products with taste, craftsmanship merged with digital services. In short: “Supplies for Body and Soul”.
This desired store experience is reflected in every single item and aspect – people are able to experience with all senses that it’s made with a lot of love and care – just take a look on the photos below.
Even if it sounds like we’re chumming up, this has been one of the most exciting projects – due to a passionate client team who stopped at nothing to bring their ambitious idea to life.





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