Leo Burnett - Cultural Fuel

Sometimes it takes a long time for the simplest ideas to take shape.  Flighttrackers have been around for a while, however nothing has been around for social media that had total accuracy (tripit and dopplr do connect to your social profiles, but they don’t do it in real time). In fact, we pitched a similar idea to LH earlier this year.

Finally, Lufthansa launched a service, called MyskyStatus, which allows users to have real-time flight data of their flight being automatically posted to their Twitter and Facebook. Not only does this mimic the already existing human behavior of people tweeting their arrival, it provides more accuracy and also twitters for you when you are still in the air.

What’s more, it doesn’t just work for Lufthansa, but pretty much all airlines, even when you’re booked on a competitor airline. Finally a common sense move based in the understanding that as a brand today, you cannot create proprietary experiences that last very long: you have to do something for people that makes a qualitative difference in their lives, enabled by not limited to your own brand. In fact, by offering this service, it could well be a first mover advantage that positively attaches to the brand image of Lufthansa. Kudos!! Next step: get existing services such as tripit and dopplr to integrate.

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